Cash Payout

Any cost to payout?

All cash payout are free of charge.

How do I associate a payout account?

In order to associate a payout bank account, you must first make a deposit with a small amount (more than 0.1 EUR/CHF/USD is sufficient) from that bank account into your Fiat24 Account.

You can associate 5 banks accounts for each currency.

I made the deposit but my bank account does not appear?

It's possible. If you use a remittance company, or your bank uses a 3rd-party remittance company to complete your deposit transfer, we cannot actually see your original bank account information, so we cannot store this account for your payout.

For example, the following institutions may use remittance company to process your EUR or CHF wire:

• Wise (TransferWise)

• DBS Hong Kong and DBS Singapore

• Revolut (CHF only)

How long will the cash payout take?

It depends on your receiving bank. It will be credited within one business day.

What happens when a cash payout fails?

Your cash payout may fail due to various reasons. In such situations, the money will come back to us for manual processing and a fee will be deducted for payments that violate our rules and require manual AML check.

• If your payout returns due to incorrect payment instructions provided by you, or

• If you make a cash payout to a bank in a restricted payment country

The money will go back to your Fiat24 account within 2 business days, with a fee reduction of (25 CHF for Swiss Franc payment, or 25 EUR for Euro payment.). Processing will take longer if your account or transaction involves suspicious activities, as this will require a more extensive manual investigation.

Can I payout EUR and transfer it into my USD bank account?

Yes, but fees may apply depending on the banks.