There are no fees to send money in Fiat24. However, a small amount of Ether (so-called gas) need to be paid for the transaction. We estimate the gas will be reduced dramatically in 2022 when Ethereum 2.0 goes live.
If your Fiat24 account is blocked, you can’t send money until the issue has been resolved. To check your status, go to the mobile app and click Profile. You can see your account status by clicking on your avatar and then "Your Terms". Advanced users can also observe the avatar of the Fiat24 NFT directly in the Arbitrum (Ethereum) wallet, which indicates the status of their account. However, be careful as some wallets do not refresh the NFT status frequently, which means a status may be outdated.
All Fiat24 transactions are executed on the Arbitrum (Ethereum) blockchain. Advanced clients can check the status in any blockchain explorer such as Arbiscan.
If the receiving account number starts with one to seven, such as 5892329 or 38991, the recipient is a person. If the account number starts with an eight, such as 89002, the recipient is a merchant or a corporation.
Our operation team controls your account status. We block your account only in very limited situations, mostly due to issues in compliance or in suspected money laundering cases. If you find your account is blocked, we recommend you contact our Client Support for instructions.
All Fiat24 transactions are executed on the Arbitrum (Ethereum) blockchain, dependent on how busy the network is. In some cases, your transaction can be postponed due to a network traffic jam on the blockchain.